Preorder FAQ

What is a preorder?

A preorder means you’re reserving your deck before stock arrives. This guarantees you’ll get one before it sells out.

When will my preorder ship?

Estimated dispatch is within 2–3 weeks. You’ll get an email update when it’s shipped.

Can I order other products with my preorder?

Yes! But everything will ship together once your preorder is ready.

How will I know when my preorder is shipped?

You’ll receive an automatic email with tracking details as soon as your deck is on its way.

Can I cancel my preorder?

Yes, you can contact us within 24 hours of ordering to cancel. After that, cancellations may not be possible as production begins.

Any other questions? 
Email us at contact@divinedialoguesn.com